News & Announcements

Phoebe Earns Another ‘A’ Leapfrog Hospital Safety Grade

Albany, Ga. – Phoebe Putney Memorial Hospital was awarded an ‘A’ in the Spring 2020 Leapfrog Hospital Safety Grade, a national distinction recognizing Phoebe’s achievements providing safer healthcare.  “Our second consecutive Leapfrog ‘A’ is validation of the Phoebe Family’s commitment to putting safety first every day.  This recognition comes at a particularly meaningful time.  I am incredibly proud of our staff’s response to the COVID-19 pandemic.  Our teams have gone to extraordinary lengths to provide safe, quality care while overcoming unprecedented challenges.  It has truly been amazing to see the Phoebe Family in action during this crisis.  Earning this prestigious distinction is a great pat on the back and will only further our determination to provide the best possible care to every patient we serve,” said Joe Austin, Phoebe Putney Memorial Hospital Chief Executive Officer. 

The Safety Grade is a letter grade assigned to all general hospitals across the country.  It is updated every six months, assessing how well the hospital prevents medical errors and other harms to patients.  “Our Leapfrog ‘A’ speaks volumes about our organization’s commitment to patient safety and the individual work being conducted every day to move us toward our goal of zero patient harm.  We have the hard data to prove the success of our focused safety teams and our efforts to create evidenced-based protocols and care pathways to ensure every patient receives safe, quality care,” said Steven Kitchen, MD, Phoebe Putney Memorial Hospital Chief Medical Officer.  “Throughout our COVID-19 response, safety has remained our top priority.  Despite overwhelming demand, we never ran out of any personal protective equipment needed to keep our staff and patients safe.  And as we transition back to more normal operations, we are going above and beyond CDC guidelines as we clean and sanitize facilities.  The safety of our patients and the Phoebe Family will continue to guide every decision we make,” Dr. Kitchen added.

The Leapfrog Group is an independent national watchdog organization committed to healthcare quality and safety.  “As the Nation copes with a challenging pandemic, our gratitude extends to hospital leadership and healthcare workers everywhere for their tremendous dedication,” said Leah Binder, The Leapfrog Group President and CEO.  “We hope this ‘A’ helps to thank the people who work and volunteer for Phoebe.  They are role models in putting patients first, and their service has been extraordinary in our country’s time of need.”

Developed under the guidance of a national expert panel, the Leapfrog Hospital Safety Grade uses up to 28 measures of publicly available hospital safety data to assign grades to more than 2,600 U.S. acute-care hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public.

Phoebe Putney Memorial Hospital was awarded an ‘A’ grade when Leapfrog updated grades for spring 2020. To see Phoebe’s full grade details and access patient tips for staying safe in the hospital, visit

About The Leapfrog Group

Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey and new Leapfrog Ambulatory Surgery Center (ASC) Survey collect and transparently report hospital and ASC performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents and infections.

About Phoebe Putney Memorial Hospital

Founded in 1911, Phoebe Putney Memorial Hospital is southwest Georgia’s comprehensive, regional medical center and the flagship hospital of Phoebe Putney Health System.  Phoebe’s regional specialty centers include the state-of-the-art Phoebe Cancer Center, an advanced heart and vascular center, and a regional perinatal center serving premature babies and families from 22 counties.  In fiscal year 2019 Phoebe treated 52,388 patients in its main emergency center, had 17,058 admissions, performed 12,765 surgeries and delivered 2,142 babies.  As a not-for-profit hospital, Phoebe reinvests revenue into community education and wellness programs, staff, facilities, and advanced medical technologies and treatments to serve people throughout the region.