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New Bill Pay Portal - NOW LIVE!

Experience new enhancements to your patient billing process. Phoebe is committed to providing our patients an interactive and user-friendly billing experience.

Easy and Secure Online Bill Pay

Thank you for choosing to pay your bill online with us. Phoebe offers convenient, easy and secure access to pay your bill online. Click below to get started with our bill pay feature.

Learn more about Financial Assistance at Phoebe

Phoebe Patient

Portal Login

Doctor icon

Office Visits

For Phoebe Physicians office visits,
Primary Care or Specialists

  • Pay office bills online
  • View routine lab results
  • View medical records
Office Visit Portal
Hospital icon

Hospital Visits

For Emergency Care visits
or Hospital stays

  • View radiology and lab reports
  • View physician reports
  • Emergency room visit records
Hospital Visit Portal

Disclaimer: Patient information contained in the Patient Portal only reflects medical care that was received within the Phoebe Putney health system. It may not be a complete medical history of a patient, if the patient received care at another facility. For a complete medical history, the patient must contact each healthcare provider that has provided care for a record of their services.


For questions or concerns regarding the Phoebe Patient Portal contact:

Need help with a bill?

Call Customer Service at 229-312-4256

Hours of Operation

Monday - Friday
8:00 a.m. - 4:30 p.m.
Billing Calls
Monday - Friday
8:00 a.m. - 4:30 p.m.

Financial Services is located at Phoebe North campus in Albany.
2000 Palmyra Rd.  |  Albany, Ga. 31701

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Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.