Hospital Visiting Hours

In response to an increase in the number of COVID-19 cases in the community, Phoebe is taking extra precautions by temporarily suspending visitation at all Phoebe hospitals.

Out of abundance of caution, a masking policy is now in place that requires everyone who enters a Phoebe hospital facility to wear a mask.

All patients will be issued a surgical mask when entering the building and should be worn while in common areas of the hospital. If patient is admitted to a private room, they will be able to remove their mask, unless otherwise clinically indicated. All visitors will also be issued a surgical mask when entering the building and should be worn at all times. These should be discarded in the marked receptacle at the hospital exit when leaving the facility. This added precaution ensures all individuals in our hospital facilities are masked even in common areas.


Visitation Guidelines Due to COVID-19

No visitors will be allowed for patients who have a pending or positive COVID-19 test.

Exceptions to the no visitation policy for other areas include:

  • Obstetric patients may have one partner and one birth support person accompany them.
  • Neonatal Intensive Care Unit (NICU) patients may have one birth parent plus one significant other.
  • Patients who are at the end-of-life.
  • Patients with behavioral conditions for whom a family member is key to their care, may have one visitor.
  • Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one visitor.
  • Minors under age 18 may have one parent or guardian.
  • Patients undergoing urgent/emergent surgery or procedures may have one visitor who must leave the hospital as soon as possible after the procedure/surgery.

For any of the above exceptions a guest pass must be obtained from the main information desk.

Patients in the emergency center may have one visitor, only if that visitor is identified as a medically-necessary caregiver. Any visitor who is allowed into the hospital must stay in the patient’s room during the visit. Once the visitor leaves the patient room, they must leave the facility.

Phoebe is also asking the public not to schedule flower and gift deliveries to patient rooms.

Also Phoebe is restricting volunteer and student access to all campuses. “Phoebe volunteers are vital to the operations of our health system, but we know many of them are at greater risk of serious complications from coronavirus. For their protection, and to ensure we’re doing all we can to minimize the spread of the illness, we think it’s proper to ask all volunteers to stay away from our hospitals temporarily,” said Scott Steiner, Chief Executive Officer, Phoebe Putney Health System.


“We know family support is vital for hospitalized patients, but these are extraordinary times that call for extraordinary measures. While this policy is an inconvenience for families we are serving, we hope people understand the safety of our patients, staff and community is our top priority. Everything we’re doing right now is to protect them and minimize the impact of coronavirus in our communities,” said Scott Steiner, Chief Executive Officer, Phoebe Putney Health System.

For updated COVID-19 information visit www.phoebehealth.com/coronavirus and www.cdc.gov.


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