News & Announcements

Right Care. Right Time.


Healthcare professionals want to provide patients with the best possible healthcare in a convenient and timely manner. That’s why we offer care in a variety of settings. This month, we are joining the American Institute of Preventive Medicine in observing Wise Health Care Consumer Month, which was established to raise awareness on the different healthcare options and help you make educated decisions about your health.

It isn’t always easy to know what to do or where to go, especially when symptoms come on suddenly, but knowing where to go for medical care is a key part in being an informed healthcare consumer. It can also save you time, money and frustration. You don’t want to wait in an emergency department if you don’t need to. Take a few minutes and consider your options. 

Primary Care – Your primary care physician is who you should call to schedule annual check-ups, such as routine screenings and immunizations or other non-urgent medical appointments. This is also a great place to get the flu vaccine annually. Your primary care physician knows your medical history and understands your overall health. Many primary care clinics even offer same-day appointments for those unexpected colds.

Urgent Care Clinics – Urgent Care clinics can handle a variety of medical problems and non-life threatening illness that need to be treated right away but are not true emergencies. These clinics help fill a gap when you get sick or have a minor injury, but your regular doctor is unavailable or you can’t wait for an appointment.

Community Care Clinic -  The Phoebe Community Care Clinic is another option for non-life threatening illnesses or injuries. Located across the street from the ER, the community care clinic offers everything from X-rays and stitches to flu treatment, as well as shorter wait times and much lower costs than an ER visit. In fact, from August 2018 to July 2019 the clinic treated 16,719 cases, saving those patients an estimated $16.9 million in healthcare costs, compared to what they would have paid in the ER.

Emergency Department – The emergency department is best for life-threatening illnesses or injuries that require immediate attention. If you think a situation is serious but aren’t sure it’s an emergency, call 911. It’s better to be safe than sorry. But if it’s not an emergency, choosing another care option could save you time and money.

Being prepared is an important part of being an informed healthcare consumer. Illnesses or injuries can happen when you least expect it. Taking steps to understand your options now will help you make a better decision should something happen. Knowing where to go for medical care is vital to ensuring the best possible health outcomes and, hopefully, reducing your stress.

By: Manish Joshi, MD

Medical Director, Phoebe Urgent Care & Community Care Clinic