Quality Matters at Phoebe

Our Focus on Quality

At Phoebe, it is our mission empower every member of the Phoebe Family to safeguard the health of our communities – embracing the culture that delivers great experiences, innovative treatments, and access to superior care. Our communities expect and deserve nothing less than the highest quality care standard, so we’re leading the charge to advance patient safety measures, continually improve the patient experience and minimize risks.

Helping you Make Informed Decisions

When it comes to healthcare, we understand the many decisions you are your family have to make regarding treatment. We believe that well-informed patients provide a critical role in improving their health outcomes as well as the health of their families. That’s why we are committed to providing transparent and accurate information to help you make the best decisions.

In March 2020, as the nation and Phoebe were hit by the Coronavirus, the Centers of Medicare & Medicaid Services (CMS) paused all reporting of patient safety metrics. As new guidelines are established, Phoebe will be updating content in a timely manner. Thank you for your patience as we continue to fight the Coronavirus in our communities.

Explore our quality and patient safety initiatives


For more information about quality initiatives at Phoebe, call 229-312-4590.


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